Information we collect
We may collect names, email addresses, WhatsApp or phone numbers, current location, service interest, preferred destination, broad budget range, timeline, travel history, education/work background, document readiness, company details, and messages you submit.
Sensitive information we do not request in public forms
Public forms should not request passport numbers, BVN/NIN, exact account balances, bank statements, passport uploads, date of birth, full home address, or sensitive documents.
How we use information
We use enquiry information to understand your goal, direct your request to the right support, follow up, provide advisory support, prepare quotes, improve service handling, and manage communication.
Service interest and follow-up
We may group enquiries by service interest such as study, work route, visitor visa, tourism, flight booking, hotel booking, business travel, partnership, or consultation interest.
Communication channels
We may contact you by email, phone, WhatsApp, or other channels you provide. You can ask us to stop non-essential communication.
Sharing with trusted service partners
Where needed for your enquiry, we may share relevant non-sensitive details with trusted schools, travel partners, hotels, airlines, funding partners, consultants, or fulfilment partners. We share only what is relevant to the service.
Data security
We use reasonable safeguards to protect enquiry data, but no website or communication channel can be guaranteed completely secure.
Data retention
We keep enquiry data only as long as useful for follow-up, service records, compliance, operational needs, or legitimate business purposes.
User choices
You can request correction, deletion, or reduced communication by contacting Fly Connect Global.
Policy updates
We may update this policy as our website, services, tools, or legal requirements change.
Legal review note
This policy is provided for website clarity and should be reviewed by qualified legal counsel for formal legal reliance.